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The Fine Print

You are entitled to a replacement or a credit where products have a manufacturing fault, such as: Product damaged or wrongly described


Please note: Shades of colour on the beanbag or the zipper covers (Tops) may vary due to lighting and computer screen.


The buyer MUST contact babybeanbagshop.com.au with in 5 working days of receiving the product.  The buyer is liable for all return postage costs. Babybeanbagshop will only replace the faulty item with the same style (only if in stock), otherwise an alternative design will be offered to the buyer.


Please contact us via the contact form or via email if you have any questions, as we are more than happy to resolve any issue!

We are not required to replace your purchase if you simply change your mind. However, if you are not happy with the product, we may, at our discretion decide to refund or exchange it providing the product is returned to us in its original packaging with proof of purchase.

Please note: the return postage will be at the buyers expense. If we are exchanging the product, the shipping must be paid in full by the buyer.

Should a refund be approved, the refund will only cover the cost of the purchase product and not the shipping.

Please note: Our baby bean bags are sold unfilled.  Children can suffocate  if bean filling is swallowed or inhaled.  Do not let children climb inside this bean bag.  A bean bag is not a safe sleeping surface for an infant under 12 months age.



FAQs

Can I get a refund?

You are entitled to a replacement or a credit where products have a manufacturing fault, such as:

Product damaged or wrongly described.  

We are not required to replace your purchase if you simply change your mind. However, if you are not happy with the product, we may, at our discretion decide to refund or exchange it providing the product is returned to us in its original packaging with proof of purchase.

Please note: the return postage will be at the buyers expense. If we are exchanging the product, the shipping must be paid in full by the buyer.

Should a refund be approved, the refund will only cover the cost of the purchase product and not the shipping.

Are these safe for newborns and toddlers?

Yes, Baby Bean Bags come with 2 removable covers and the newborn cover is fitted with a 3-point safety harness. This makes sure a newborn is not able to slide or roll out of the bean bag.

Regardless, your child should be supervised at ALL times whilst on the Baby Bean Bag.

Please refer to the Australian Legislation below as of :

https://www.legislation.gov.au/Details/F2014L01587

The Zipper?

Don't worry, the zipper isn't broken! It is simply the law, to have the zipper puller removed on parts of the bean bag that allows access to the filling. This precaution means that babies and the young children are not able to access the bean fillings.

All you have to do, is pop a paperclip or something similar under the latch that is inside the hole in the zipper head, lift it up to unlock it, and open the zipper up! Remember though, after you close the zipper, remove the paperclip!

By doing this, Baby Bean Shop complies to the standards as covered by the Australian Competition and Consumer Commission (ACCC), set out in the Trade Practices (Consumer Product Safety Standards) Regulations 1979 and amended in January 2016.

Can they replace the bed or cot?

No, it is not designed to replace the bed or cot. The beanbag is not a safe sleeping surface under 12 months of age. However, it is comfortable for your baby. It is also convienient for you to keep your baby near you at all times.

With our Baby Bean Bags, your child is safely and comfortably nestled in a resting position, while also being able to interact with the world around him or her.

Do you ship Internationally?

We deliver worldwide. Just check the shipping price upon your check out.

If your country is not listed please get in touch via the contact page.

Do they come filled?

Unfortunately they don’t come filled yet. We are currently exploring ways on keeping costs downto provide you a fully filled bean bag.

In the meantime, you can purchase the polystyrene beans from major department stores around Australia: Kmart, Target, Big W for around $12.

We recommend buying a small 100 Litre bag of polystyrene beads. Fill your bean bag to about 3/4 full, depending on the age and size of your baby. Top up the bean bag until the desired comfort level is achieved. Remember, the more beans you add, the harder the Baby Bean Bag becomes.

Make sure you do not over fill the bean bag, the end result should look like a curve and not a hump!

Can be they cleaned?

Thankfully, the Baby Bean Bag is designed for real families with children who aren't always neat and perfectly tidy.
You can easily wipe them down or dab them with a good fabric cleaner to get rid of stains and messes.
The Baby Bean Bag covers are removable. This means you can unzip them, place them in a wash bag simply pop in the wash.

PLEASE NOTE!

Shades of colour on the beanbag or the zipper covers (Tops) may vary due to lighting and computer screen.

The buyer MUST contact babybeanbagshop.com.au with in 5 working days of receiving the product.
The buyer is liable for all return postage costs. Babybeanbagshop will only replace the faulty item with the same style (only if in stock), otherwise an alternative design will be offered to the buyer.
Please contact us via the contact form or via email if you have any questions, as we are more than happy to resolve any issue!